Providence Dental & Orthodontics

Last night I actually noticed and looked at my son's smile and seen that the braces he got from Providence Dental have done amazing work! He's had them almost one full year, great price/monthly payments, and such a wonderful staff. Everyone there has been great. My son was always cute --- but omg hes so cute-errr!

I usually do not leave reviews for dentists, however I am for this place. I appreciated how the dentist spoke to me and not around me. The staff is amazing! I also did not feel like I was being over charged, as where I have been elsewhere. I really appreciate the weekend appointments. I was recommended by a friend and I most definitely will recommend this place to others. Such a great experience!!

You've heard of running away from bad experiences, right? Well I actually ran to Providence after really bad experiences since moving to Las Vegas. It happened on a fluke after visiting just for oral surgery a couple years ago. But because everyone is so pleasant and professional I ran to become a regular patient here. Im a BIG baby at the dentist and at every appointment Im comforted and supported through the visit. The doctors are patient with my anxiety and take their time while I settle in to the treatment. I left the last dentist after my 1st experience at Providence and they'll never be able to get rid of me! Thanks for being great Providence team!

Providence Dental is the best dental office I’ve ever been to. They take their time with patients and explain everything clearly. The doctors are very experienced and walk you through every step of the process. Laurie at the front desk was amazing—she helped me so much and answered every question I had. Highly recommend

My experience at Providence Dental was very disappointing. I went in because I was in significant pain and needed help, but I did not feel that my concerns were taken seriously.
From the beginning, the environment did not feel professional. While I was waiting, I overheard staff behind the front desk speaking about patients in a way that did not seem respectful or appropriate. Looking back, I probably should have walked out at that point, but because I was in so much pain, I decided to stay and give them a chance.
Unfortunately, the visit did not improve from there. The staff and doctor were not compassionate and not gentle, and I felt like my pain was dismissed. I clearly explained where my pain was located, but I was repeatedly told it was referred pain from an upper molar that needed a root canal. I understand that referred pain can happen, but in my case that was not the issue. When I asked about pain medication and antibiotics, I was told they were not necessary despite the level of discomfort I was experiencing.
I was also very concerned about the treatment plan and costs. The estimate included charges for equipment they planned to use, and this was not explained to me when the estimate was reviewed. Sandra, the staff member who went over the treatment plan with me, did not mention these equipment charges, which made the pricing feel unclear and misleading.
I was told the general dentist was in-network, but I later learned that the endodontist within their practice was not covered by my insurance. This meant I would have had to pay about $125 just for the consultation, which normally should have been covered under my plan. This significantly increased the expected cost and was not clearly explained at the time.
Right away, when Sandra began going over the estimate, she discussed payment options, which I did appreciate. However, the overall experience and how everything was presented made me feel uneasy. Something just did not feel right, and the situation felt off from the start. Overall, the billing practices felt questionable and excessive, especially considering the treatment plan came out to almost $7,000, while another in-network dental office quoted me $1,729.19 for appropriate treatment.
When I asked for a copy of my treatment plan and estimate before leaving, I noticed the staff seemed somewhat bothered that I requested it, which made the situation feel uncomfortable. They also began speaking in Spanish among themselves. Thankfully I speak Spanish, but the situation still felt unprofessional and unnecessary.
I ended up going to another dental office for a second opinion, and the experience was completely different. They listened to my concerns, treated my pain appropriately, and explained everything clearly.
I also work in the medical field, so I understand the importance of professionalism, compassion, and clear communication with patients. That is why this experience was especially disappointing to see and go through as a patient.
Looking back, I wish I had paid closer attention to the Google reviews that raised concerns about the billing practices, because my experience reflected similar concerns.
If I could give zero stars, I would. Patients in pain deserve compassion, transparency, and professionalism, and unfortunately I did not receive that here.

I have been a patient with Providence Dental for 3+ years and continue to receive wonderful dental care. It doesn’t matter which team member I am working with. Everyone is kind, courteous and professional. I just had another crown done and Dr Nimsuwan was very kind, professional and efficient. I also appreciate the flexible hours…early mornings, late afternoon and weekend appointment slots. I would encourage anyone looking for a dental provider to give them a try. Thank you