Electronics store Household appliances Computers, laptops, tablets

Best Buy Anchorage

3.9

(907) 344-4409

Anchorage, Dimond Mall, 800 E Dimond Blvd #100, Anchorage, AK 99515

If you are looking for the latest tech or need a quick fix for your gadgets, the Best Buy at Dimond Mall is a staple for Anchorage locals. Located right at 800 E Dimond Blvd #100, it’s super convenient since it's part of the Dimond Center, meaning you can knock out your electronics shopping and then grab a bite or hit other stores all in one trip. It’s a huge space with dedicated sections for everything from the latest 4K OLED TVs and gaming consoles like the PS5 Pro to a massive selection of kitchen appliances.

What really makes this location stand out is that it’s more than just a place to buy stuff. It houses a Magnolia Home Theater center for the serious movie buffs and a large Apple Shop where you can get hands-on with the newest iPads and MacBooks. For those of us who aren't tech wizards, the Geek Squad here is a lifesaver. They can help with everything from phone screen repairs to setting up your home Wi-Fi, and they are even an Apple Authorized Service Provider, so you know your iPhone is in good hands.

A big perk for Alaskans is their Trade-In program and the "My Best Buy" memberships. Since shipping big batteries or heavy tech to Alaska can sometimes be a headache when ordering online, having this brick-and-mortar store where you can just walk in and see items in stock is a huge win. They also offer curbside pickup, which is perfect during those freezing winter months when you don't want to spend more time outside than you absolutely have to. Plus, they have a solid recycling program for your old cables and electronics that have been sitting in the garage for years.

The store has great hours that fit into most people's busy schedules. They are open Monday through Saturday from 10:00 AM to 8:00 PM, and Sundays from 11:00 AM to 7:00 PM. Whether you’re a student looking for a new laptop for school, a gamer hunting for the newest release, or just someone who needs a new fridge that can actually be delivered to your house, the team at Dimond Mall is ready to help you out.

Computers & Tablets

Desktops & All-in-One Computers

Tablets Monitors

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TV & Home Theater

4K Ultra HD TVs

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Video Games

Xbox Series X|S

Nintendo Switch

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Cell Phones

Unlocked Phones i

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Audio

Wireless Headphones

Bluetooth & Wireless Speakers

Appliances

Washers & Dryers

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Smart Home, Security & Wi-Fi

Security Cameras & Surveillance

Smart Plugs & Outlets

Smart Speakers & Displays

Wi-Fi & Networking

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Cameras, Camcorders & Drones

Digital SLR Cameras

Point & Shoot Cameras

Mirrorless Cameras

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Wearable Technology

Smartwatches & Accessories

Fitness & GPS Watches

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Health, Fitness & Beauty

Activity Trackers & Pedometers

Fitness & GPS Watches

Shaving & Hair Removal

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Home, Furniture & Office

Furniture & Decor

Vacuum Cleaners & Floor Care

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Toys, Games & Collectibles

Games, Puzzles & Cards

Licensed Collectibles

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Movies & Music

Movies & TV Shows

Movie & Music Gift Cards

Streaming Media Subscriptions

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Reviews about Best Buy Anchorage

3.0

04.04.2026 12:33

Over an hour before getting help. Then no one can get the laptop case open because of a problem with their access cards. THEN they finally get a case open, so I pick a laptop from there. Now I’m realizing I picked an awful laptop- and need something faster, but because I’m outside the “15 day window” thy won’t return it. I didn’t return it sooner because who wants to wait over an hour in an empty store?? Also, maybe be more knowledgeable about what you’re selling? I made it clear what I was using it for and was told it could work- it obviously doesn’t.

5

04.04.2026 12:31

Good supply of popular electronic and home appliances. Got a good price and installation on new over the range GE microwave oven. Helpful staff helped save me money and made the transaction relatively easy. They beat Lowes on price and service.

3.0

04.04.2026 12:29

Bunch of young employees who are either playing on display devices, joking around with each other or yelling curse words to each other across the floor.

Recently asked the FoH if there was any 3D filament in stock, which I mentioned is usually kept right behind him by the printers. He proceeded to ask me if I was looking for filament 3x, while scrolling through his handheld for 5 min. Then asked me what color. Another 5 minutes passes. Another employee that just so happens to come up front tells me that the filament is out of stock because if they had any, it would be there with the printers. 15 min in store, for a 2 second answer.

The prior visit to this, it took 45 minutes to get assistance in home appliance just to get something off a shelf. Clerks were yelling from the checkout stand to customers in electronics that they cant leave their station.

3.0

04.04.2026 12:28

I asked for an item that was out of stock. They did not bother to look to see if it was available at another location. They told me it's the time of year before they restock these items. It's really sad what today's help brings, helps the wrong word, i drove to the other best buy and the item that was out of stock at diamond was available at the other location. They had two of them. This is after I was told they will not have them available anymore.

3.0

17.11.2023 17:45

AVOID BEST BUY!! They have a 15 DAY RETURN POLICY. Target and Walmart are 90 days. Home Depot has 180 days return policy. Best Buy only gives you FIFTEEN DAYS to return an item. Apparently we missed their window when returning an item in an unopened box. We were denied. Who would even know a company has a 15 return policy???? Are you kidding me? What kind of company thinks they can compete with a 15 DAY RETURN policy when everyone else is offering a much more reasonable window. Oh wait, there is a catch....they offer Best Buy + which costs around $50 a year and that gives you 60 days....still shorter than their competition! What a joke. AVOID BEST BUY if there is any reason you might return something. I am moving all our corporate purchases away from Best But after this experience.

3.0

13.11.2023 23:18

I was passed around to four different people before anyone could give me a positive answer on a question then they had the nerve to try to charge me more than what my product cost to help me set it up in the past. I’ve had wonderful experience with Best Buy but from now on, I will no longer purchase anything from Best Buy. Because of the sad experience I just dealt with.

3.0

30.10.2023 22:25

Pretty drab. Hardly anything on the shelves almost as if people had already raided and looted the place.

4.0

30.10.2023 22:25

Short of staff. I like the store can not see any reason why I need to wait for a sale associate if I know what do I need to buy!!!

5

30.10.2023 22:25

Great prices, nice employees, cool to look at all the new gadgets that are in person instead of trying to visualize it off of amazon! Great store

4.0

30.10.2023 22:25

They don't have much merchandise. However, the overall experience was good

3.0

30.10.2023 22:24

I wanted to purchase a phone. A sales associate told me I needed to add my name to the list at the front of the store for the next available sales associate. He told me it would be about 20 min.After an hour of waiting I left.

3.0

30.10.2023 22:24

I won’t be returning to this store. I can understand a queue system when it’s a particularly busy shopping day. I can’t however, understand a queue system when the store is half empty with multiple employees standing around idle and you can’t ask a quick question about a product you’re thinking about buying. Just absurd! I think this attempt to streamline customer service looked really good in theory but in practice, it’s a disaster. I certainly won’t be wasting my time in such a broken process.

5

30.10.2023 22:24

There's a customer service desk as soon as you enter the store at this location. The man there was very courteous and helpful. I requested someone to help me in the Camera Department. A young man by the name of Sam Lee came to my rescue. I needed a memory card for my phone and also inquired about other important things regarding it. He was very knowledgeable and helpful and stayed with me every step of the way, explaining what he could to help me. Best Buy Store is so lucky to have
Sam Lee as their employee. He represents them well.

5

30.10.2023 22:23

I found the Best Buy on Dimond Blvd to be very competitive and provide pretty good customer service.

5

30.10.2023 22:23

Pretty much I was here for Canon Lens particularly the Canon EF-S 24mm f/2.8, and it's so popular its out of stock. But got myself a Sandisk MicroSd card 128GB priced fairly.

But they did have a Samsung S23 Ultra which came with a $200 best buy gift card. And used it to buy a Go Pro 10. I know, the go pro is priced at $250.

No SALES TAX.

Thank you, Best Buy

4.0

30.10.2023 22:23

This store is OK. I just don't understand why nothing can be kept in stock. Shelves are always empty. It doesn't make any sense. How can you compete with Amazon or other online retailers if you can never find what you need there because its out of stock...

4.0

30.10.2023 22:23

Great company with great items. I love the fact I can order online then pickup. I love the fact that you get a notification when items are ready and a Scan Order code to show them.
I do not enjoy the pickup line however. It was longer (worse) than just going through checkout. Guess everyone had the same idea I did. Great items though. Easy to use online purchasing! B+ overall experience.

3.0

30.10.2023 22:22

It's been months since I've had good customer service here...

I went to look at a lens to find the sales associate sitting on the floor, in front of the lens, on their phone (not work). They wouldn't look up. I asked to see the lens and they let out a long sigh and got someone else on the radio to do it. When attempting to look at the lens, I was rushed to the register and the price came up as stock. This was an open box item that was advertised as lower than retail. Upon changing the price, a manager overide was needed. The floor manager came over and proceeded to rapidly decline he can even do anything to change the total to match the advertised price. The manager's final conclusion was that I should buy it online and pick it up when they process the order. Not once did they ever scan the red label signaling a returned item. The only bar code anyone scanned was the one on the box, ignoring the several 'open box' labels. No staff, no customer service and no more business from me, a total tech member. /formerly

4.0

18.05.2023 16:58

They have a huge selection for the home

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