Electronics store

Best Buy Boise

4.0

(208) 658-9670

Boise, 8363 W Franklin Rd Boise, ID 83709

Visit Website

Best Buy (Store #526): West Boise

The Boise Best Buy is located at 8363 W Franklin Rd, Boise, ID 83709, situated within the busy commercial district near the Boise Towne Square mall. Serving as a primary electronics, appliance, and tech service anchor for the Treasure Valley, this facility is a central retail destination for residents in West Boise, Garden City, and Meridian. It is a vital retail and service resource for the 83709 zip code, providing a comprehensive inventory of consumer technology and professional technical support.

Facility & Services

The facility features an expansive showroom floor with specialized departments designed for hands-on interaction with the latest brand-name electronics. A central highlight of this location is its full-service technical support and installation center. The store offers a wide array of specialized services, including:

Experience Departments: Dedicated sections for computers, tablets, home theater systems, and smart home technology.

Geek Squad Services: Professional technical support for computer repairs, device setup, and home appliance installations.

Major Appliances: A comprehensive selection of kitchen and laundry appliances with available delivery and haul-away services.

Order Fulfillment: Efficient options for in-store and curbside pickup for online orders, including dedicated parking for pickup services.

The environment is designed to serve both residential consumers and tech enthusiasts, featuring expert staff to assist with product comparisons and specialized technical queries.

Distinguishing Factors

This site is distinguished by its strategic position within one of Idaho's busiest commercial corridors, offering exceptional accessibility for residents of the Boise metropolitan area. It sets itself apart through its integrated service model, providing not only retail products but also the professional installation and repair services required to maintain them. For transit, the location is conveniently situated near the intersection of I-184 and Franklin Road, making it a primary destination for the regional electronics market. The facility is highly optimized for modern retail, balancing a vast in-store selection with streamlined digital order processing.

Expert Opinions

[Treasure Valley Retail] Anchor: This location acts as a foundational commercial landmark for the Franklin Road business district, driving consistent consumer traffic and anchoring the local service economy.

Expert [Tech Solutions] Focus: The facility is highly regarded for its service reliability, particularly the technical team's ability to provide localized support for complex appliance and computer installations.

Community [Retail] Resource: Beyond its role in sales, the store functions as a vital neighborhood resource, offering a dependable destination for the latest technology releases and essential home hardware.

Estimated Service Overview

Technical Support & Repairs: Service fees for diagnostic and repair tasks reflect standardized national Best Buy rates, with various protection plans available for long-term coverage.

Appliance Installation & Delivery: Professional installation services for major household units are priced in alignment with corporate service benchmarks, often including basic setup options.

Mobile & Computing Solutions: Pricing for the latest devices and associated service plans reflects competitive market standards, with frequent promotional availability.

Product Trade-In Programs: Valuation for eligible electronics is determined by standardized appraisal tools, providing store credit for qualified older technology.

Business Hours

Monday: 10:00 AM – 8:00 PM

Tuesday: 10:00 AM – 8:00 PM

Wednesday: 10:00 AM – 8:00 PM

Thursday: 10:00 AM – 8:00 PM

Friday: 10:00 AM – 8:00 PM

Saturday: 10:00 AM – 8:00 PM

Sunday: 10:00 AM – 8:00 PM

Note: To ensure specialized assistance from the technical team or for complex appliance consultations, scheduling an appointment via official channels is recommended. Operating hours are synchronized with official store records and local commercial registries for 2026.

Computers & Tablets

Laptops

Desktops & All-in-One Computers

Tablets Monitors

PC Gaming

Shop all Computers & Tablets

TV & Home Theater

Shop all TV & Home Theater

Video Games

Cell Phones

Audio

Bluetooth & Wireless Speakers

Appliances

Smart Home, Security & Wi-Fi

Security Cameras & Surveillance

Smart Lighting

Smart Plugs & Outlets

Smart Speakers & Displays

Wi-Fi & Networking

Shop all Smart Home, Security & Wi-Fi

Cameras, Camcorders & Drones

Digital SLR Cameras

Point & Shoot Cameras

Mirrorless Cameras

Camera Lenses

Drones

Shop all Cameras, Camcorders & Drones

Wearable Technology

Smartwatches & Accessories

Fitness & GPS Watches

Apple Watch

Shop all Wearable Technology

Health, Fitness & Beauty

Activity Trackers & Pedometers

Fitness & GPS Watches

Shaving & Hair Removal

Hair Care

Shop all Health, Fitness & Beauty

Home, Furniture & Office

Appliances

Furniture & Decor

Office

Vacuum Cleaners & Floor Care

Shop all Home, Furniture & Office

Toys, Games & Collectibles

Toys

Games, Puzzles & Cards

Licensed Collectibles

Shop all Toys, Games & Collectibles

Movies & Music

Movies & TV Shows

Music

Movie & Music Gift Cards

Streaming Media Subscriptions

Shop all Movies & Music

Please log in or register to leave a review.

Reviews about Best Buy Boise

Review Checked

4.0

22.04.2026 10:29

The staff is is very helpful. In the past the store has been less than they could have been with warranty issues and like so many brick and mortar stores, not competitive with online prices. In many places these days stores are matching online or competitive prices. They were not. Marry that with warranty support and it's down to if you need it now at any price then okay. Be happy for the convenience.

Review Checked

4.0

22.04.2026 10:29

Their selection of products has gone downhill. The store became unorganized over the past few months as well. It's so hard to find anything good at this location.

Review Checked

22.04.2026 10:28

A misplaced price tag almost made for a terrible experience, but the staff was all over it. They made up for the whole thing and then some. Very attentive, understanding, and kind, I'll be back!

Review Checked

3.0

22.04.2026 10:28

Best Buy is the worst, and the support from Geek Squad is terrible. Not only is the actual customer service bad and in genuine, their system sets them up for absolute failure with guest interaction. This is the kind of issue that is unfortunately not about employees and their customer service skills, it’s the reliance on the faulty appointment system and the inability for customers to call the actual store, only being able to reach an AI “assistant” and the call center where no one speaks intelligible English.
I regret ever purchasing a computer here- don’t waste your time purchasing any form of electronic device from Best Buy…
… oh- wait- that’s everything they sell. Zero stars.

Review Checked

22.04.2026 10:28

Charlie did an exceptional job helping me with all my needs and gave me the right advice to get my auto pay set up for my best buy card. I will be coming back and purchasing again and highly recommend Charlie and his team to anyone. Thank you

Review Checked

17.11.2023 18:09

I purchased a new Kenwood touchscreen screen stereo for my car through the app and had it installed here and the process was great. The guy installing it in my car explained the process to me b4 he began and was patient in answering my questions. My car looks and sounds great and I plan on coming back for more upgrades when able. :)

Review Checked

01.11.2023 13:32

Was great! First time using curbside pickup it was simple didn't wait long at all and I got what I paid for! Good experience.

Review Checked

3.0

01.11.2023 13:32

Another visit to the store to have no one greet me or ask if I need help when I stood at a product's station for over 10 minutes and made eye contact with more than 3 employees. I went home and ordered the product from the manufacturer on-line.
At least there is no pressure to buy from "best" buy.

Review Checked

01.11.2023 13:32

Good, knowledgeable staff. Really the only electronics store left so you can't judge it by the competition.

Review Checked

01.11.2023 13:32

Sometimes it's understaffed. With the new app purchase in store options, bestbuy has become my one stop shop for electronics.

Review Checked

01.11.2023 13:30

The guy at the mobile phone kiosk was amazing! A senior friend of ours, whose husband had a recent stroke, couldn't figure out how to add minutes to his ATT phone. We went to 3 different ATT stores...they either couldn't or wouldn't help her. The Best Buy phone guy had it fixed in minutes. That's customer service! I'll be back!!!

Review Checked

3.0

01.11.2023 13:30

Like usual, they don't have what you actually need, and what they have is a WAY more expensive alternative.

Review Checked

4.0

01.11.2023 13:30

There were no service and employees were just talking with others. I walked out without being spoken to. They are starting to look like they are a few weeks from bankruptcy sadly.