Electronics store


Apple NorthPark Center

 3.3
(214) 765-0820
Dallas, 8687 N Central Expy, Dallas, TX 75225
Visit Website



Apple NorthPark Center: University Park / North Dallas


Apple NorthPark Center is located at 8687 N Central Expy, Dallas, TX 75225, situated within the prestigious NorthPark Center at the intersection of North Central Expressway (US-75) and Northwest Highway. Serving as a primary consumer technology anchor for North Dallas, this location is a major retail destination for residents in University Park, Preston Hollow, and Vickery Meadow. This establishment is a vital resource for the 75225 zip code, providing specialized hardware, software support, and professional creative services to one of the most affluent and high-growth commercial corridors in Texas.



Facility & Inventory


The facility features a sprawling, open-plan architectural design focused on high-interactivity and hands-on product demonstration. A central highlight of this location is its comprehensive inventory of modern computing hardware, mobile communication devices, and specialized professional accessories. The store maintains a dedicated area for creative workshops and software education, alongside an expansive service department for technical diagnostics and repairs. The interior is characterized by the brand's signature minimalist aesthetic, incorporating expansive glass frontages and natural materials that integrate seamlessly with the upscale, art-forward environment of the surrounding shopping center.



Distinguishing Factors


This site is distinguished by its strategic position within a premier global shopping destination, offering exceptional accessibility via the US-75 thoroughfare. It sets itself apart by its proximity to a significant concentration of corporate headquarters and academic institutions, serving as a primary technology resource for the regional business community. For motorists, the location provides access to the extensive structured and surface parking facilities of the shopping center, including dedicated valet options. The establishment is highly optimized for high-volume urban traffic, featuring a specialized technical support hub designed to manage consistent pedestrian flow and service appointments with maximum efficiency.



Expert Opinions




[Regional Retail] Anchor: This location acts as a foundational commercial landmark for the North Central Expressway retail ecosystem, driving significant daily consumer traffic and supporting the regional economic vitality.




Specialized [Service] Focus: The facility is highly regarded for its technical support infrastructure, offering professional-grade diagnostics and hardware maintenance that serve a diverse demographic of creative professionals and local businesses.




Community [Tech] Resource: Beyond its role as a retail establishment, the store functions as a vital educational hub, providing a reliable and accessible platform for digital literacy and creative development in North Dallas.





Estimated Prices




Consumer Electronics & Mobile: Flagship communication devices and high-performance tablets reflect standardized national market rates consistent with premium technology benchmarks.




Computing Hardware & Accessories: Professional-grade laptops and integrated desktop systems are priced in alignment with global retail standards, providing a range of options for varied performance needs.




Technical Services & Support: Professional diagnostics and hardware repairs reflect standardized service industry pricing, often supported by comprehensive protection plans.




Professional Software & Education: Creative software suites and specialized educational resources reflect competitive industry pricing, with many community workshops offered as a public resource.





Business Hours




Monday: 10:00 AM – 8:00 PM




Tuesday: 10:00 AM – 8:00 PM




Wednesday: 10:00 AM – 8:00 PM




Thursday: 10:00 AM – 8:00 PM




Friday: 10:00 AM – 8:00 PM




Saturday: 10:00 AM – 8:00 PM




Sunday: 11:00 AM – 6:00 PM




Note: To ensure a more efficient experience and avoid peak afternoon retail traffic, visiting during weekday mornings is highly recommended. Operating hours are synchronized with official brand data and local commerce registries for April 2026.


The best way to buy the products you love.


Mac


iPhone


iPad


Apple Watch


AirPods


AirTag


Apple TV 4K


HomePod


Accessories


Apple Gift Card


How can we help you?


Need help finding what’s right for you? Connect with a Specialist online. Or in a one-on-one session at an Apple Store.


Shop online with a Specialist  Reserve an in-store shopping session 


From setting up your device to recovering your Apple ID to replacing a screen, Genius Support has you covered.


Get support Manage your reservations


Sign language interpretation is available at our stores through an on-demand video service, instantly and at no cost to you. An in-person interpreter can be arranged by advanced request for in-store sessions and events, also at no cost.°


Request an in-person sign language interpreter


Apple Support


iPhone


Mac


iPad


Watch


AirPods


Music


TV

Please log in or register to leave a review.

Reviews about Apple NorthPark Center

Review Checked
 3.0
21.04.2026 16:46
This is the worst freaking store ever. I’m never coming back here. I came here 2 months ago with my new iPhone issue not connecting to CarPlay. They messed up my camera in process of fixing the camera. They asked me to come back again to the store, I went back, gave my phone back and they took one week to repair it and guess what, they replaced the wrong parts. I was so frustrated. The manager Carlos is such a chill guy. He didn’t take any responsibility. He avoided the problem overall. He had no idea what was going on. I was absolutely avoid this place. Go to any other Apple Store to fix your issue. Do NOT I REPEAT DO NOT come to this store. I swear, I hate being a Karen but I’m at my limit. The manager had 0 idea. Not helpful at all. They made me wait 2 hours just to make me more frustrated. I’ll give it 0 stars
Review Checked
 3.0
21.04.2026 16:45
We went to the Northpark store to buy an iPhone 17. Employees ignored us, said they couldn’t help us, said to stand by the phone table and someone would come over which they never did. They were standing around in groups talking to each other. Finally, someone who had earlier said he couldn’t help us and said we would have to wait for a Salesrep came over. When I told him the model we wanted he told us they didn’t have any and then tried to talk me into another model. When I told him the model I wanted had specific cameras he tried to tell me all the other models had the same cameras. Even when I showed him Apple literature showing the differences, he tried to tell me they were all the same and was upset I wouldn’t buy something I didn’t want.
Like all the other employees there I talked to he was rude, condescending, and dismissive. We left.

We did go to the Galleria store and while they did not have what we wanted, they were polite and helpful.

Apple should seriously consider replacing their manager at the Northpark store. They are a black eye to the Apple reputation.
Review Checked
 3.0
21.04.2026 16:45
I had a really frustrating experience with this Apple Store. I placed an order online for pickup and paid in advance, then drove over 30 minutes to get there. Just five minutes before I arrived, they canceled my order.

When I got to the store, I was told they no longer had the color I ordered in stock. There was no meaningful explanation and no effort to make it right. Canceling an order at the last minute with no heads-up is incredibly inconvenient and disrespectful of customers’ time.

I ended up wasting a long drive for nothing. Very disappointing experience and poor coordination on their end.
Review Checked
 5 
17.10.2023 20:25
If you want great service from the second you walk in til you leave i highly recommend this location. Everyone is so nice and the service was so fast i literally held it cause i had to use the restroom and still made it comfortably. Definitely will come back and make another purchase here ! Plus i will let all my friends and family know.
Review Checked
 3.0
17.10.2023 20:24
Terrible! I walked in with an iPhone Security Lock on Thursday 08/03/23. I was told they could do nothing without my laptop (windows). I don't remember my Security PIN or Apple Password. It is not Tuesday 08/08/23. NO RESOLUTION!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Review Checked
 3.0
17.10.2023 20:24
This store is an accurate reflection of what Apple is as a company. Greedy, condescending and manipulative. Need a repair? That'll be $399 and 200 more than anyone locally would do it. Need assistance with a manufacturer defect? They'll sit there and tell you that you destroyed your device when all you did was use it regularly. Need an associate to reassure you that they are there to help? Don't count on it! Their "geniuses" who have no tech background and look like they couldn't even be a clerk at a Trader Joes store down the street will look at your device and tell you they know exactly what is wrong with it when in reality they get paid practically minimum wage. If they had any skills, at all they wouldn't working there. Not to mention that this company has historically supported Chinese oppression of their ethnic minorities.
Review Checked
 5 
17.10.2023 20:24
Very friendly staff, they are always very helpful and insightful in apple products. This is my goto store!
Review Checked
 5 
17.10.2023 20:24
Situated on the first floor of North Park mall, the expansive Apple Store immediately captures your attention. During my recent visit for a pickup, I was pleasantly surprised by the friendly and accommodating staff, who attentively catered to my specific requirements.

The store boasts an extensive range of Apple products, encompassing everything from cutting-edge devices to an array of accessories. This comprehensive selection ensures that all your tech needs are met under one roof.

®️MillionDollarTravelling
Review Checked
 4.0
17.10.2023 20:23
The service is great and everyone is really nice, but some of your employees could dress better.
Review Checked
 3.0
17.10.2023 20:23
Horrible treatment of customers. 30 employees and no one will assist
Review Checked
 3.0
17.10.2023 20:23
Incompetence. Sick employee kept talking in my face as I scooted back. 3 employees made me go through the same exact troubleshooting bullshyt only to tell me I’m SOL
Review Checked
 5 
17.10.2023 20:23
So much to see and buy. Great place to find anything you want
Review Checked
 3.0
17.10.2023 20:22
Piss poor customer service. Yes I arrived right at closing time, but the store was not closed. I wanted to trade in a MacBook for an iPad. The store manager said “ We can do it tomorrow”… I’ll never go to this location again.
Review Checked
 3.0
17.10.2023 20:22
Apple rep was lazy to check on prices of accessories had to ask if they could get the price for me after they told me they don't have the price in front of them. I said well can you check so I may purchase from you? Then she gave me a incorrect price and sounded tired at 3:10 pm CST. Employees being mystery shopped are not getting good CSI scores I’m sure.
Review Checked
 3.0
17.10.2023 20:22
I can only speak to a purchase pick up. The adolescents managing the first step check in treated and spoke to you like you were in high school. The whole process was confusing with multiple lines/steps. There was no management in sight to assist; just three kids. To sum up the experience one yelled out "don't worry about your appointment; it don't even matter" and then everyone is ushered into one gaggle of a line. They were very dismissive. Just know if you go to this location the lack of customer focus/service.
Review Checked
 4.0
17.10.2023 20:22
Most employees are almost always friendly, attentive, friendly but not this last time I visited. The guy at the Orders Pick Up table (I believe he said his name was Rock, I can’t remember) didn’t even acknowledge me when I stand next to him, I had to ask if he worked there which he responded with an unfriendly and unwelcoming gesture.
The associate who brought my Order out in the other hand was super friendly and attentive.

*Apple please retrain your employees to better assist customers.
Review Checked
 3.0
17.10.2023 20:21
If I could give it 0 stars I would this place is horrible we waited an hour after my appointment to be seated in the area for them to help us and then proceeded to sit there for over an hour waiting for someone to help there were so many employees just walking past none of them stopped to help we tried asking for help and they would just walk past us like we didn’t say anything so we ended up leaving and then called the store and they said my appointment was canceled which it wasn’t but they told me to come back and I said no I have places to be and this was a 2 hour drive for me to get here so with that being said don’t go here just go to the one on Knox street
Review Checked
 3.0
17.10.2023 20:21
UPDATE: They broke my screen and refused to pay for it. All for a battery change which didn’t happen. Did I mention that they made me wait 2 hours with an appointment? And then they refused to compensate me for breaking the screen because it was a 3rd party part which is a blatant LIE. It’s ok if you don’t replace the battery but breaking my screen and not giving any compensation for it is insane.

Original:
I scheduled an appointment for 6:45 and made sure to arrive just five minutes later. However, I was left waiting for around 30 minutes, getting passed from one employee to another. When I finally got some attention, they told me they didn't have time to repair my phone that day. The solution offered? Come back another day, no appointment needed, and they'd prioritize my repair. This raises the question: Why even allow late appointments if there isn't sufficient time for repairs?

To add to the frustration, when I returned on Saturday, they did a complete 180 and said I needed an appointment for the repair. This inconsistency is not just infuriating but also makes me question the competency of the store and its employees. Do I really need to visit three times just to get a battery replaced? It's incredibly inefficient and disappointing.
Review Checked
 5 
17.10.2023 20:21
Amazing staff who are super friendly and INCREDIBLY patient! Had an issue with both my AirPods and my iPhone, and Blake was awesome throughout the entire process. He worked me through all of my issues and was both fast and patient when it came to other matters. Ultimately, I was in the store for nearly three hours due to having issues with my bank, and due to this, he had to assign another employee to help me (I didn't get his name :(), but this employee was equally as patient and made the overall process more bearable and sooo much less frustrating!

All around a super helpful and incredible staff, and I will be coming back here in the future!
Review Checked
 5 
17.10.2023 20:21
Issue with a Mac during a visit to the area. David was our Genius and he was Amazing. Additionally, Special Thanks to Fay as well for the great customer service and sales! Great Team at Apple Store North Park.


 

Recently added businesses
A1 Dental Clinic - Dr. Mila Poznyak

Atlanta, 1580 Market Pl Blvd, Cumming, GA 30041

+14708429966

Dentists, Dental centers
Richard Kalski M.D.

Miami, 7000 SW 97th Ave STE 114, Miami, FL 33173

+13056652023

Ophthalmologist Doctor
Dr. Wilfredo C. Lara

Miami, 351 NW 42nd Ave STE 501, Miami, FL 33126

+13056438871

Ophthalmologist Doctor
Dr. Jorge R Garcia OD PA

Miami, 3301 Coral Wy suite 102-A, Miami, FL 33145

+13054436660

Optometrist
Copyright © 2026 US Pages USA. Any use of site materials is allowed only with the written consent of the administration..
Developed by OpenStart
Яндекс.Метрика