Apple Walnut Street

 3.6
(215) 861-6400
Philadelphia, 1607 Walnut St, Philadelphia, PA 19103

If you’re taking a stroll through the heart of Center City, you’ll find a striking blend of Philadelphia’s rich architectural history and the cutting edge of technology at Apple Walnut Street. Located at 1607 Walnut St, this store is a true landmark, housed in a beautifully restored building that once served as a bank and a high-end restaurant. In 2026, it remains the city’s premier "digital town square," standing as the first Apple Store ever opened within the Philadelphia city limits. It’s a space that perfectly reflects the sophisticated, urban energy of the Rittenhouse Square neighborhood just a few blocks away.


The design of the store is a masterclass in modern transparency, featuring a massive, two-story glass facade that allows natural light to pour into the deep, limestone-lined interior. Inside, the signature long maple-wood tables are spread across a wide, open floor, creating an inviting and low-pressure environment for exploration. In 2026, the buzz is all about the latest breakthroughs, from the ultra-slim iPhone 17e to the powerful MacBook Neo. It’s a highly tactile space where you aren't just a customer; you're encouraged to sit down, test the latest Apple Intelligence features, or get a hands-on look at the future of spatial computing with a personal Apple Vision Pro demo.


What truly brings Apple Walnut Street to life is its role as a creative engine for the city. Through the Today at Apple program, the store’s "Forum" area becomes a daily classroom where the community gathers to learn and collaborate. On any given afternoon, you might see local photographers heading out for a "Photo Walk" to capture the historic architecture of nearby Broad Street, or families joining a "Kids Hour" to learn the basics of digital art and coding. In 2026, the store has become a vital resource for Philly’s thriving community of students, artists, and entrepreneurs, offering expert-led sessions that help them use technology to tell their own unique stories.


Visiting this location is a seamless part of a classic Philadelphia day. Whether you’ve booked a Genius Bar appointment for some expert technical support or you’re using the "Apple Pickup" station to grab an online order while exploring the downtown shops, the service is defined by professional expertise and a friendly, local spirit. Its location in one of the most walkable parts of the city means you can drop off a device for a quick tune-up and then grab a coffee or visit a local museum while you wait. It is a world-class retail destination that proves the most advanced technology feels most at home when it is deeply rooted in the history and community of the city.


The best way to buy the products you love.


Mac


iPhone


iPad


Apple Watch


AirPods


AirTag


Apple TV 4K


HomePod


Accessories


Apple Gift Card


How can we help you?


Need help finding what’s right for you? Connect with a Specialist online. Or in a one-on-one session at an Apple Store.


Shop online with a Specialist  Reserve an in-store shopping session 


From setting up your device to recovering your Apple ID to replacing a screen, Genius Support has you covered.


Get support Manage your reservations


Sign language interpretation is available at our stores through an on-demand video service, instantly and at no cost to you. An in-person interpreter can be arranged by advanced request for in-store sessions and events, also at no cost.°


Request an in-person sign language interpreter


Apple Support


iPhone


Mac


iPad


Watch


AirPods


Music


TV

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Reviews about Apple Walnut Street

 5 
07.03.2026 15:55
I ordered my phone online and went in for a pickup. I started with one rep and ended with another (this place gets so busy so bring a snack LOL). Phil helped me finish everything up, cleared some confusion, provided great customer service, and helped me understand all the new features I’d have compared to my old phone. Thank you!
 3.0
07.03.2026 15:55
The staff at this location gave me completely different answers every time I visited. One person said no repair was needed, another said they had to keep my phone for a week to repair it, and someone else told me I needed a replacement.
I ended up going back four times before they finally replaced my iPhone with a new one. After this experience, I don’t really trust the advice you get from this store—double-check everything.
 3.0
07.03.2026 15:55
I made a 245pm appointment for a battery replacement, and was told to wait in the back at 2:35pm. I did as instructed at the Genius Bar, and received no acknowledgement from any staff 30 minutes later. I left at 3:10 p.m.

We need appointments and scheduling for everything now, but a business can’t be bothered to update me or honor my time. Do
Better and go to the Cherry Hill location.
 4.0
19.10.2023 17:18
Walk in employees gathered at the front of the store no one trying to help no acknowledgment.. Walked straight to the back to check in. Once I got my tech things went pretty smoothly and got some great info. But the initial reception upon entrance is definitely lacking.
 3.0
19.10.2023 17:18
I wouldn't go here. I went to get my iPad replaced and they said they didn't have anything available. They said they would email me and it has been 5 weeks. I called to get an update and they lied saying they emailed me. Thing is, I never delete any emails and I check them daily. I even checked my spam and junk boxes and there was nothing. No accountability or apology for making me waste my time. I wouldn't go here
 3.0
19.10.2023 17:18
Walked in and wasn’t welcomed which is fine, but with 5 employees standing around not doing nothing, none of them tried to help me. I had to reach out and ask some white guy with blonde hair if they had a certain phone. He tried to walk away and ignore me, but without even looking at me told me they were sold out and I left. Very unprofessional.
 5 
19.10.2023 17:18
Niambi provided exemplary service to help with a broken iPhone. she has amazing problem solving skills and was a joy to work with. the Apple team members at this location were attentive, wonderful, and fun to be around!
 5 
19.10.2023 17:17
"Apple Store Experience"
I recently visited the Apple Store on Walnut Street in Philadelphia, and I must say it was a remarkable experience. From the moment I walked in, I was greeted by friendly and knowledgeable staff. The store's layout is sleek and modern, showcasing Apple's products beautifully.

The availability of a wide range of Apple devices and accessories was impressive. It was easy to explore and test the latest iPhones, iPads, MacBooks, and other gadgets. The staff was patient and willing to answer any questions, making the shopping process enjoyable and informative.

The service at the Genius Bar was exceptional. They addressed my technical issues promptly and professionally. The support staff went the extra mile to ensure that I left with my Apple device working flawlessly.

The Walnut Street Apple Store is well-maintained, clean, and organized, creating a pleasant shopping environment. The store's location in the heart of the city makes it convenient for both residents and tourists.

In summary, the Apple Store on Walnut Street in Philadelphia offers a top-notch shopping experience with a broad product selection, expert staff, and outstanding customer service. If you're an Apple enthusiast or in need of tech assistance, this store is definitely worth a visit.
 5 
19.10.2023 17:17
Hi can anyone help me with the contact number of any store member.
I wanna buy 4iphone 15pro max but unfortunately not getting online.
 5 
19.10.2023 17:17
I took my old MacBook there and they fixed it for free! I mean they better, right?
 3.0
19.10.2023 17:10
Usually I have a good experience with the workers. However, the older man with the 2 earrings in a band made me and my boyfriend feel SO uncomfortable. Sad experience and we walked away feeling just very weird about it.


 

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