Best Buy Bay Parkway Brooklyn

 4.3
(718) 265-6950
New York City, 8923 Bay Pkwy, Brooklyn, NY 11214

Best Buy: Your Hub for Technology and Home Electronics
Elevate Your Digital Life in Brooklyn

Located at 8923 Bay Pkwy, Brooklyn, NY, Best Buy is the premier destination for all your tech and electronics needs. Whether you are searching for the latest smartphone, upgrading to a high-definition 4K TV, looking for energy-efficient home appliances, or needing expert advice on a smart home setup, our knowledgeable team is here to guide you. We provide a hands-on experience, allowing you to test out the newest innovations before you buy. From professional installation services to the Geek Squad’s tech support, we ensure you have everything you need to stay connected and productive.


Frequently Asked Questions (FAQ)

Where is this Best Buy located? Our store is located at 8923 Bay Pkwy, Brooklyn, NY 11214, offering easy access for shoppers in the Bensonhurst and surrounding areas.


What services does Best Buy offer? Beyond retail sales, we offer professional product installation, trade-in programs for your old devices, and comprehensive tech support through our Geek Squad.


Can I order online and pick up at the store? Yes! You can shop online at BestBuy.com and select our Bay Pkwy location for convenient in-store or curbside pickup, often available within an hour.


Are there experts available to help with my purchase? Absolutely. Our Blue Shirts are experts in our product lines and are happy to assist you in comparing models, discussing features, and finding the perfect device for your budget.


Quick Facts for Your Visit


Location: 8923 Bay Pkwy, Brooklyn, NY 11214




Specialty: Consumer electronics, home appliances, and smart home solutions




Best For: Tech upgrades, home entertainment systems, and expert professional support




Service: Geek Squad technical support and professional installation





Best Buy: Ваш эксперт в мире техники и электроники
Технологии для вашего комфорта в Бруклине

Магазин Best Buy, расположенный по адресу 8923 Bay Pkwy, Brooklyn, NY, — это главное место в Бруклине для тех, кто следит за современными технологиями. Хотите ли вы приобрести новейший смартфон, обновить телевизор до формата 4K, подобрать энергоэффективную бытовую технику или получить профессиональную консультацию по созданию «умного дома» — наша команда экспертов всегда готова помочь. У нас вы можете протестировать новинки перед покупкой. Мы предлагаем не только продажу техники, но и профессиональные услуги по установке и техническую поддержку Geek Squad, чтобы вы могли использовать свои устройства максимально эффективно.


Часто задаваемые вопросы (FAQ)

Где находится этот магазин Best Buy? Наш магазин расположен по адресу: 8923 Bay Pkwy, Brooklyn, NY 11214, в удобном доступе для жителей Бенсонхерста и прилегающих районов.


Какие услуги предоставляет Best Buy? Помимо продажи электроники, мы предлагаем профессиональную установку техники, программы обмена старых устройств на новые (trade-in) и комплексную техническую поддержку через наш сервис Geek Squad.


Можно ли сделать заказ онлайн и забрать в магазине? Да! Вы можете оформить заказ на сайте BestBuy.com и выбрать наш магазин на Bay Pkwy для удобного самовывоза — часто товар готов к выдаче уже через час.


Есть ли в магазине консультанты, которые помогут с выбором? Безусловно. Наши сотрудники — настоящие эксперты в технике. Они с радостью помогут вам сравнить разные модели, расскажут о ключевых функциях и подберут устройство, которое идеально подойдет вашим потребностям и бюджету.


Основная информация для покупателей


Адрес: 8923 Bay Pkwy, Brooklyn, NY 11214




Специализация: Бытовая электроника, техника для дома и системы «умный дом»




Главная особенность: Широкий выбор новейшей техники, профессиональный сервис и экспертная поддержка




Для кого: Для всех, кто ценит качественную технику и надежный сервис




 


Best Buy (Store #1164): Bay Parkway — Brooklyn


The South Brooklyn Best Buy is located at 8923 Bay Pkwy, Brooklyn, NY 11214, situated within the Caesar's Bay Shopping Center along the Gravesend Bay waterfront. Serving as a primary electronics, appliance, and tech service anchor for South Brooklyn, this facility is a central retail destination for residents in Bensonhurst, Bath Beach, Gravesend, and Coney Island. It is a vital retail and service resource for the 11214 zip code, providing a massive inventory of consumer technology and professional technical support.




Facility & Services


The facility features an expansive showroom floor with specialized departments designed for hands-on interaction with the latest brand-name electronics. A central highlight of this location is its high-capacity Geek Squad center, which provides technical support, repairs, and installations. The store offers a wide array of specialized services, including:


Experience Shops: Dedicated sections for Apple, Samsung, Sony, and Microsoft products.


Geek Squad Services: Professional computer and tablet repair, data recovery, TV mounting, and smartphone screen replacement.


Major Appliances: A comprehensive selection of kitchen and laundry appliances with available delivery and professional installation.


Order Fulfillment: Robust options for in-store and curbside pickup for online orders, utilizing the large adjacent parking field for efficiency.


The environment is designed to serve a high-volume urban demographic, featuring a layout that facilitates quick navigation for both tech enthusiasts and general consumers.




Distinguishing Factors


This site is distinguished by its location within one of the few large-scale outdoor shopping centers in Brooklyn, offering a suburban-style retail experience with significant free surface parking—a rarity in the borough. It sets itself apart through its role as an Apple Authorized Service Provider, employing technicians certified to perform official repairs. For transit, the location is accessible via the D Train (Bay Parkway station) and local bus routes like the B6 and B82. The facility is highly optimized for modern logistics, balancing a deep in-stock inventory with streamlined digital order processing to serve the high-density South Brooklyn population.




Expert Opinions


[South Brooklyn Retail] Anchor: This location acts as a foundational commercial landmark for the Shore Parkway corridor, driving consistent consumer traffic to the Caesar’s Bay waterfront district.


Expert [Service Logistics] Focus: The facility is highly regarded for its fulfillment efficiency, particularly its ability to handle high-volume curbside and in-store pickup requests for the surrounding residential neighborhoods.


Community [Tech Hub] Resource: Beyond its retail role, the store functions as a vital diagnostic hub, providing accessible technical support and electronic recycling programs for a multi-generational demographic.




Estimated Service Overview


Technical Support & Repairs: Service fees for diagnostic and repair tasks reflect standardized national Best Buy rates, with various protection plans available for long-term coverage.


Appliance Installation & Delivery: Professional installation services for major household units are priced in alignment with corporate service benchmarks, often including basic setup options.


Mobile & Computing Solutions: Pricing for the latest devices and associated service plans reflects competitive market standards, with frequent promotional availability.


Product Trade-In Programs: Valuation for eligible electronics is determined by standardized appraisal tools, providing store credit for qualified older technology.




Business Hours


Monday: 10:00 AM – 8:00 PM


Tuesday: 10:00 AM – 8:00 PM


Wednesday: 10:00 AM – 8:00 PM


Thursday: 10:00 AM – 8:00 PM


Friday: 10:00 AM – 8:00 PM


Saturday: 10:00 AM – 8:00 PM


Sunday: 11:00 AM – 7:00 PM


Note: Holiday hours or specific department schedules (such as the Geek Squad) may differ from general store hours. Booking a tech support appointment in advance is recommended to minimize wait times. Operating hours are synchronized with official store records and shopping center registries for 2026.


Computers & Tablets


Laptops


Desktops & All-in-One Computers


TabletsMonitors


PC Gaming


Shop all Computers & Tablets


TV & Home Theater


4K Ultra HD TVs


Smart TVs


Open Box TVs


Sound Bars


TV Mounts


Shop all TV & Home Theater


Video Games


PlayStation 5


Xbox Series X|S


Nintendo Switch


Video Games


Shop all Video Games


Cell Phones


Unlocked Phonesi


Phones


Samsung Galaxy


Prepaid Phones


Shop all Cell Phones


Audio


Headphones


Speakers


Wireless Headphones


Bluetooth & Wireless Speakers


Shop all Audio


Appliances


Refrigerators


Washers & Dryers


Dishwashers


Microwaves


Shop all Appliances


Smart Home, Security & Wi-Fi


Security Cameras & Surveillance


Smart Lighting


Smart Plugs & Outlets


Smart Speakers & Displays


Wi-Fi & Networking


Shop all Smart Home, Security & Wi-Fi


Cameras, Camcorders & Drones


Digital SLR Cameras


Point & Shoot Cameras


Mirrorless Cameras


Camera Lenses


Drones


Shop all Cameras, Camcorders & Drones


Wearable Technology


Smartwatches & Accessories


Fitness & GPS Watches


Apple Watch


Shop all Wearable Technology


Health, Fitness & Beauty


Activity Trackers & Pedometers


Fitness & GPS Watches


Shaving & Hair Removal


Hair Care


Shop all Health, Fitness & Beauty


Home, Furniture & Office


Appliances


Furniture & Decor


Office


Vacuum Cleaners & Floor Care


Shop all Home, Furniture & Office


Toys, Games & Collectibles


Toys


Games, Puzzles & Cards


Licensed Collectibles


Shop all Toys, Games & Collectibles


Movies & Music


Movies & TV Shows


Music


Movie & Music Gift Cards


Streaming Media Subscriptions


Shop all Movies & Music


With operations in the United States, Canada and Mexico, Best Buy is a North American retailer of technology and entertainment products and services with a commitment to growth and innovation.
The Best Buy family of brands and partnerships includes brands such as Best Buy, Geek Squad, Magnolia Audio Video, Pacific Sales and Cowboom. Over 150,000 employees apply their talents to help bring the benefits of these brands to life for customers through retail locations, multiple call centers & web sites, in-home solutions, product delivery, and activities in our communities. Community partnership is central to the way business is done at Best Buy. 

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Reviews about Best Buy Bay Parkway Brooklyn

 3.0
01.07.2026 14:02
Bought a TCL portable ac from yall a year ago and used it only for last summer and now the ac completely does not blow out any cool air… don’t buy any TCL portable ac from Best Buy, we wasted $400 plus for nothing
 4.5
01.07.2026 14:01
They are currently under construction but the workers were doing their best to assist customers. I did get a good deal on the items I purchased
 5 
01.07.2026 14:01
The store manager of this best buy is a class act. Needed something done and he did it right away, wish I got his name to include in this review but thanks again.
 3.0
22.04.2026 09:31
Muy mal experiencia no lo atienden uno allí les pides algo i te disen espera aquí yo espere más de una hora no nunca me atendieron muy mal cervicio
 5 
22.04.2026 09:31
I want to recognize Felix from the Best Buy Geek Squad for his outstanding customer service. He took excellent care of my laptop and made sure every issue was resolved. I had to go back and forth a few times, but he always handled everything with patience and provided clear, helpful explanations.

I truly appreciate his professionalism and dedication. As a Best Buy customer for over 10 years, I can confidently say he is one of the best. I highly recommend him and believe he deserves a promotion.
 5 
22.04.2026 09:30
This best bust has been here for years and I'm happy it's still here,it feels funny not seeing modells or toys r us in this location anymore but thank God Best buy is still here,so many memories as a kid that I wouldn't trade for the world,I remember when NFL Streets came out back in the day,my mom gave me some money to go buy it me and my friends ran out of the house without our coats and it was so cold outside but we didn't realize until we were a few blocks away from the apartment
 4.0
02.02.2024 12:34
Always have what I need shop online and pick up is a breeze, the customer service is slow but better than most
 4.0
17.11.2023 17:49
Efficient - I upgraded my phone in less than 20 minutes.

I wish the staff was a little more attentive and friendly, but this last visit was better than other trips.

I would give 3.5 stars if possible.
 3.0
17.11.2023 17:49
Waited around for someone to help me with a printer. Store basically empty except for several people by the printer section. Numerous employees roaming around but no one to help. Bad management.
 4.0
17.11.2023 17:49
They barely put any video games on display anymore. Used to be fun to shop around but now everything is either glass cased or behind a register. Probably thanks to all the theft in NY
 4.0
31.10.2023 14:59
Hard to get the attention of the admittedly shorthanded staff.
 5 
31.10.2023 14:59
It's a ut shop what else is there to say
 5 
31.10.2023 14:58
I got really great service at this store.
Helping me decide on a laptop and a tablet.

The salesperson had the time and patience to explain and show me all the differences to a not so techy guy.

Def recommend this location!
 4.0
31.10.2023 14:58
产品很丰富,展示也很到位。

主要的扣分点是工作人员服务很一般,冷淡并且不是很专业,咨询的东西不明白如何解答。非常有待改进w
 4.0
31.10.2023 14:58
Place used to be better. Well stocked on what I needed, but customer service is just bad. Took me like 10-15 minutes just to wait in line when there was only 1 person ahead of me. Though, person at the cashier was chill. I just showed him what I needed, he got it, I paid, and left.

Building: 9/10
Products: 10/10
Customer Service: 4/10
Overall: 7.5/10
 5 
31.10.2023 14:57
Oh Best Buy are always best for us and For everything Special Electric Devices. And they have insurance policy So you can buy any expensive product with financing..
 4.5
31.10.2023 14:57
Amazing store electronic devices. You can find phones, printers, laptops, televisions, headphones, cameras, and all kitchen appliances from all brands. You can also pay in installments through bestbuy card ,you never vist there and you leave without nothing
 5 
31.10.2023 14:57
Best Buy has one of the best personnel in the industry. But there are not enough of them. It is a problem because layout of the shop is very confusing. I spent closer to one hour at that location looking for a very specific piece of equipment. It’s almost impossible to locate it yourself. It could be in video section. It could be photo section. It could be in vlogging or action camera section.. then after frustration, you try to find employee to help you - and it’s very hard to find one available. Once again customer service is superb. They are very friendly but it is almost impossible to locate small piece of hardware you look up on the website.
 4.5
31.10.2023 14:57
Came in to repair my hubby's phone screen and left with an Xbox and a coffee maker. We had to pay $100 to fix the phone screen even though I remember them telling us that when you buy the warranty from Best Buy, they fix your stuff for free.
 5 
31.10.2023 14:57
Felix took the time to explain every detail of the Total membership
and emphasized how it could benefit me in the long run. He patiently answered all my inquiries and his patience and willingness to assist me every step of the way made the experience enjoyable. Thanks to Felix, the store manager
 5 
31.10.2023 14:56
A big box electronics store. If it’s digital, you will find it at Best Buy. Prices are average, and the selection is phenomenal. There never seem to be a lot of employees around, but when you find them, they are happy to help.
 4.0
31.10.2023 14:56
This store wasn't crowded. But almost everyone seemed to busy for customers.
 5 
31.10.2023 14:56
Rizvana was exceptional and outstanding. She made sure my refund process is very smooth and accurate. Great customer care. Thank you :)
 5 
31.10.2023 14:56
Great!! Todo tipo de electrónica
 4.0
31.10.2023 14:49
Standard Best Buy experience. Would love it if there were more employees during peak hours in checkout and service.
 4.0
31.10.2023 14:48
A few months ago there was an employee with a bald or shaved head that claimed my bills were illegitimate. He said he used to work at a bank so he was certain. I used my card instead and took the bills to my bank the next day. The bills were not fake.

That guy was so confident in his assumption, and didn’t even bother using a counterfeit pen. Normally experiences like this deserves a 1 star, but there are other workers there who know how to treat people. That one guy was terrible, and that’s fine. People like that don’t last long in jobs like this.


 

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