Capital City Gastroenterology PC

 3.5
334-4952600
Montgomery, 4126 Carmichael Ct, 7065 Sydney Curve, Montgomery, AL 36106

In the quiet medical district of Montgomery, Capital City Gastroenterology PC at 4126 Carmichael Ct serves as a specialized sanctuary for digestive health. Since its founding in 2004, the practice has defined itself through a unique "whole-person" philosophy, combining high-level endoscopic surgery with a mission to treat patients with medical, moral, and spiritual sensitivity.


Here is why this Carmichael Court office is a vital hub for gastrointestinal care in the River Region:




The Vibe: Academic Precision with a Spiritual Heart


The atmosphere at Capital City Gastroenterology is professional and deeply compassionate. Guided by their mission to render care with "sound medical and spiritual principles," the team creates an environment where patients aren't just clinical cases, but individuals seeking a better quality of life. It is a space where complex digestive questions are met with unhurried, expert answers.


Why This Practice Is Truly Unique:


 The "Detective" Specialists: The clinic is anchored by highly experienced providers like Dr. Nina Nelson-Garrett, a Vanderbilt and Emory-trained specialist with over 35 years of experience. She is widely regarded as a local expert in Pancreatic Disease and Esophageal Disorders, often taking on the "difficult-to-diagnose" cases that require a veteran's intuition.


Peace Corps Perspective: The practice features diverse clinical leadership, including Dr. Heather Echols, a second-generation gastroenterologist who served in the Peace Corps in Guatemala. Her background in Public Health and International Studies brings a unique, global empathy to the local Montgomery community.


 The "PillCam" Pioneers: They are a regional leader in PillCam Endoscopy. For patients who cannot undergo traditional invasive procedures, this tiny, swallowable camera offers a painless, high-definition "tour" of the small intestine to diagnose Crohn's disease and hidden bleeding.


Why Montgomery Families Trust the Team:


A "Safety Net" for the Community: The practice is a cornerstone of the Capital City Medical Society, deeply involved in local health advocacy and ensuring the diverse population of Montgomery has access to elite digestive diagnostics.


 Integrated Nursing Leadership: The physicians are supported by a powerhouse team of Certified Registered Nurse Practitioners (CRNPs), including Jenny Browning and Ashley Morrow, who are praised for their "patient-first" bedside manner and accessibility.


Affiliation with Excellence: By maintaining strong ties with Baptist Health, the practice ensures that if a patient’s journey moves from the clinic to a hospital setting, they remain within a highly-awarded, top-tier medical network.


The Insider Move: If you are visiting for a colonoscopy screening, the office is known for being exceptionally thorough in their pre-procedure education. Be sure to ask about their "Diagnostic vs. Screening" distinctions—their billing specialists are experts at helping you understand your insurance coverage before you ever step into the procedure room.


Founded in 2004, our practice is focused on meeting the needs of our patients. We understand that choosing a physician is a big decision and we don’t take that lightly. Take a few minutes to explore our website and learn more about us. Our vision is to provide our patients with the highest quality healthcare in a compassionate and professional atmosphere. Feel free to explore our website and learn more about us. Don’t ever hesitate to call us with any questions.


SERVICES OFFERED  Colonoscopy Screening  Diagnostic Therapeutic Screening  Esophagogastroduodenoscopy (EGD)  Endoscopicretrogradecholangiopancreo-tography (ERCP)  Pill Cam Endoscopy


TOP important and interesting reviews from patients


My NP is Jackie Shumate. She seems to care and tries to address my concerns. She takes far more time to listen and render care than what I have gotten in the past. The office staff was nice and professional as well. My visit was positive. I only hope I can get this colonoscopy completed before the year is ends and not next July when they scheduled me. They explained since one of the doctors retired, it is taking longer to get procedures scheduled with only one doctor. I’m hopeful.


I am very thankful for the staff at Capital City Gastro...they are always friendly and personable. They take time to speak to you and let you know they genuinely care about keeping you well. I have a plethora of issues with my stomach and colon...and without the help of Capital City Gastro I don't know where I'd be...as I said earlier..I am very thankful for the ladies at this clinic....and will continue!


Nurse practitioner Jackie is absolutely wonderful. She's very thorough, takes her time listening to you and answering all questions. She goes above and beyond to help her patients. The front office staff was very professional. A special thank you to Tracy!!!

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Reviews about , услуга Capital City Gastroenterology PC

 3.0
19.02.2026 19:38
I went for issues and the Dr I had was amazing. She was kind and knowledgeable and helpful. I have to wait almost a year for a scope and colonoscopy which seemed excessive but ok. I get there and they were rough despite my warnings. Call back.... rare disease... they fight with my insurance to get the only medication approved for it... I get 6 months during a specific 6 months to prove it works for me but they called the prescription in without a diagnosis code so they can't fill it. For MONTHS the specialty pharmacy and I BOTH keep calling... no one answers.... I send a fax... nothing... I try to go down and they are listed as "temporarily closed"???? My 6 months run out and I have no help at all. Meanwhile things get worse and no one picks up a phone. Not sure how this ethical.
 3.0
19.02.2026 19:38
1 Oct 25 Update - still impossible to get through to discuss a referral and possible rescheduling. Continuously get hung up on when transferred to scheduling. Horrible admin staff, it's a shame because the nurses are nice.

Impossible to get someone to answer the phone or return messages at Capital City Gastro, even the insurance personnel are unable to reach them. Have been unable to get resolution on VA referrals. Community care has faxed the referral multiple times over several weeks and they continue to not process it. Absolute lack of customer service. I had to hand deliver the referral the morning of the procedure so they wouldn't cancel the even after I completed the prep. On another note, Dr Echols was very nice and professional as well as the nursing staff at Baptist East.
 3.0
19.02.2026 19:38
I've called over several weeks. No one ever answers the phone for ANY department and no one ever calls you back when you leave your name and number as promised. I just need my medical records because I've moved to another state and they want my records for comparisons. If they had a form on their website to submit requests that would make a lot of sense instead of having people call and call and call...
 3.0
19.02.2026 19:37
NEVER WASTE YOUR TIME OR LIFE WITH THIS PLACE!!! I've been there 3 times & have NEVER been seen by a doctor to analyze my problem!!! What's WORSE is that you cannot get a human on the phone!! Then, if you leave a message, they never return the call!!! Even my primary care physician's office says they can't get a human on the phone. I urge you, go to Birmingham, but don't ever, EVER go to this place!! They'll never see me again, that's for sure!!! IF I COULD RATE THEM A -10, that's what I'd rate them!!!
 5 
05.12.2023 14:47
Very good nurse practitioner Jackie had another nurse call me with my lab results. I was very pleased with the promptness and she took time to call me and let me know about the labs. Usually you have to call and it just takes too long to get your lab results but not here they were very prompt. And I just love that girl that draws blood. I'm a difficult stick and she got it first try didn't hurt and she got all the blood she needed I'm impressed been with Dr Garrett for a few years now and I really like her a lot. The office is ran really good. Only person I really didn't care for was the girl that does the scheduling she was a bit different and standoffish must have staff didn't talk and she talked but I couldn't understand the word but she was saying. But I like Dr Garrett and I won't ever change and I was really pleased with Jackie. Thank you so much and the medicine that she gave me has worked and I'm so glad I feel better and I'm not in pain.
 5 
05.12.2023 14:46
I really appreciate CRNP Jenny Browning because she's very friendly, proffessional, and seems to really care about her patients. I love that she answers your questions and is knowledgeable across specialties so she's able to treat with regard to the whole health of the patient not just strictly within her specialty. The staff is wonderful! They're so friendly, careing, and welcoming even when their really busy. I'm very happy with my provider and the staff at Capital City Gastroenterology and completely confident in their ability to provide the best quality care available.
 5 
05.12.2023 14:46
Ashley Morrow is the epitome of a true professional. She is extremely thorough and is very empathetic. The personal touch in actuality listening to my concerns and goes beyond all my expectations in her follow-ups in providing me best healthcare possible. Thank you so much for what you do.
 5 
05.12.2023 14:46
Always a wonderful experience there. I am so glad to have NP Dr. Ashley Morrow providing my care especially during the past 2 years. I am so glad to have Dr Garrett as well. The office staff has always been polite and helpful. This office is a 5 Star place.


 

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