Mayo Clinic Hospital, Phoenix, Arizona

 4.1
480-342-2000
Phoenix, 5777 E Mayo Blvd, Phoenix, AZ 85054

If you’ve ever driven past the huge, modern campus at 5777 E Mayo Blvd in North Phoenix, you know it’s hard to miss.  Mayo Clinic Hospital (PHX-1) isn't just another local clinic; it’s a world-renowned medical powerhouse right in our own backyard. For those of us living in the 85054 area or the surrounding Valley, it’s the place you go when you want the absolute "gold standard" of care. It’s a massive, seven-story facility that feels more like a high-end university or a quiet retreat than a typical hospital, surrounded by desert landscaping and peaceful walking paths.


What really makes Mayo stand out is their "team-based" approach. Unlike other places where you might feel like you’re bouncing between different doctors who don't talk to each other, the experts here actually sit down together to figure out your case. They are famous for handling the "tough stuff"—the complex transplants, advanced cancer treatments, and rare heart conditions that other hospitals might turn away. It’s incredibly reassuring to know that if you’re facing something serious, you’ve got some of the smartest medical minds in the world looking at your charts right here in Phoenix.


The patient experience here is definitely a step above. The rooms are famously clean and quiet, and the whole atmosphere is designed to keep your stress levels down. One of the best perks for families is the on-site cafeteria and pharmacy, which are top-notch and actually make a long day of appointments a bit easier to handle. While Mayo is known for being thorough (which sometimes means the wait times in the labs or for appointments can be a bit long), most of us feel it's worth it for the peace of mind that comes with getting the right diagnosis the first time.


Logistics-wise, the campus is very well-organized. There’s plenty of parking, including easy-to-use garages and valet services if you’re not up for a long walk. The building is fully accessible and designed to be easy to navigate, with plenty of staff members around to point you in the right direction if you get turned around in the different wings. Since it's right off the Loop 101 and 56th Street, it’s a pretty quick drive from Scottsdale, Cave Creek, or central Phoenix.


Business & Visiting Hours:




General Visiting Hours: 8:00 AM – 8:00 PM (Daily)




Emergency Room: Open 24/7, 365 days a year




Outpatient Appointments: Typically Monday – Friday, 8:00 AM – 5:00 PM




 


Mayo Clinic Hospital in Arizona is a seven-story facility with 368 licensed beds, 33 operating rooms and an emergency department.


Services offered


Health services within the hospital include:


Clinical laboratory Diagnostic imaging Emergency room services Inpatient care to support the medical and surgical specialties and programs at the clinic Lung testing Noninvasive heart tests Transplant center


Other visitor services include:


Cafeteria services Shops and supplies Pharmacy services More resources


General visiting hours are from 8 a.m. to 8 p.m. every day.

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Reviews about Mayo Clinic Hospital, Phoenix, Arizona

 3.0
05.04.2026 10:32
I am deeply disheartened to write this, especially since my experience at Mayo five years ago was excellent. Unfortunately, my visits for two separate issues this past year were a complete 180-degree turn.
While the facility is well-maintained and the staff is well-dressed—feeling more like a polished corporate facade than a medical center—the medical substance felt hollow. In my experience, the doctors I saw lacked the expertise their titles suggested and were dismissive of my concerns. It is sad to see such a prestigious name feel so engulfed by what seems like a shift toward a more commercial focus. The institution has grown in scale, but in my opinion, it has lost its soul.
My recommendation: Do not waste your time or money traveling to this clinic from afar. If you are considering surgery, I suggest consulting three separate local doctors first. Use AI to research your symptoms, and try to find a personal referral from someone you know who has dealt with similar issues.
 3.0
05.04.2026 10:31
After not getting answers to my sons issues we thought we were now going to be at the best place you could be. It’s now just a word to me. Mayo is certainly NOT the best! I would never go back. Or would I recommend them to anyone else!
 3.0
05.04.2026 10:31
WARNING... Don't Trust Your Health to this Hospital!
The worst Doctor I have ever been treated by! He “treated” me for Bladder Cancer and did not follow proper protocols, which forced me to start over with another Doctor! When I got a second opinion and discovered his mistakes he called me badgering me and said he used “Industry Standards”, all the other hospitals and doctors that I have seen disagree with his “industry standards “! He also called me on a speaker phone and many other people overheard the conversation, which is highly against HIIPA laws!
When I complained the Doctor wrote in my records that, "I had a Long record of being rude to staff!" This was entirely untrue and when I asked to see the record, when and who I was rude to, no one could find ANY record... only the record of me being rude to the doctor after he argued with me regarding his lack of and mistakes in my treatments! Dr. Mark Tyson is the worst, most uncaring and unprofessional doctor I have ever been treated by!
Beware... don't trust this doctor for any reason and if you complain they merely call you "rude" and dismiss your complaints and release you from their practice! After releasing you, they will write slanderous comments in your medical records which will be sent to any future doctor/hospital!
 5 
05.04.2026 10:31
The doctors and nurses at the Mayo Clinic saved my husbands life. If anyone is complaining about Mayo, try Abrazo West, you will then understand how good it is at Mayo. My husband was brought in via Ambulance from the Abrazo ER in Buckeye, he was literally in heart failure and sad to say, dying. We transferred in by some miracle into the cardiology section. They were already ready to see my husband. There was an actual cardiologist doctor on duty who was very thorough during the intake process. They got my husband situated immediately and on medication. I was able to stay with him and they had a fold out couch for me to sleep in so that I didn't have to leave his side. The next morning, a Cardiologist came in and did an assessment, then later that day a TEAM of Cardiologists came in to go over his issues. I can honestly say that my husband was in really bad shape, I was afraid he wasn't going to make it. His whole body was swollen from excess body fluids, he would barely move and lose his breath. I was afraid he wasn't going to make it. His Heart Ejection Fraction was at 16%. I was terrified. We had an absolute angel of a RN assigned to my husband for 5 whole days in a row. If you have ever been in the hospital, you know that never happens. April, the amazing April was there to help us navigate through it all. Needless to say that by the time we left, 5 days later, my husband lost approximately 30 lbs in body fluid and his Heart Ejection Fraction was at 47%. That is just his heart. He has also been having issues with his leg. April called in the experts and they had physical therapy in there working on getting him walking along with a Neurologist. They had a cardiac nutritionist talk to us about a cardiac diet and what that entails. They had us set up cardiac therapy once we left the facility. They had us attend a virtual class for us to understand heart failure. I can't express the support and education Mayo Clinic provides their patients. This is truly what healthcare should look like. I truly am grateful to the doctors and nurses at Mayo Clinic for giving me back my husband. Also, he is a diabetic, has been for years. Under their care, he hasn't had insulin in 6 days and counting. I never thought that would be possible. We are truly blessed to have been at Mayo Clinic!!
 3.0
07.11.2023 22:25
Inpatient- Mayo has been a GREAT hospital with caring nurses, doctors, and a whole “team” to help my mom while she was admitted

Outpatient- as soon as we were discharged, Mayo became IMPOSSIBLE to contact. The “team” that was “here alongside us on this journey” is unreachable by phone & portal. We are happy to have my mom home but wish there was a little more support for her after her 4-week stay in Mayo. Getting ahold of a doctor or nurse is near impossible and even getting access to her CT scans is like trying to move a mountain (now that we are outpatient)
 5 
07.11.2023 22:25
My mom is here getting knee surgery, and the hospital, staff, and everything overall has been a fantastic experience.
Having worked in the healthcare field for many years and in hospitals, this has been a great eye opener since Covid.
Since customer service, empathy, and overall experience everywhere else seems non-existent, it definitely made me feel hopeful again in the healthcare system.
The staff has been absolutely wonderful, the hospital is very well maintained and clean, and I am just beyond impressed!
Thank you, Mayo Clinic!
 5 
07.11.2023 22:24
The experience i am having with this hospital is very exceptional. The staff is very kind, understanding and knowledgeable. All of the rooms we've been in are spacious and convenient. We are also impressed with the lack of other patients. It feels like we're the only ones here by design i assume.
 5 
07.11.2023 22:24
Top notch care.. Everyone works together as a team. literally a team effort in getting us the best treatments and they all are very informational about each n every part that each one department can give to its patients... Our experience while there was the best and most enjoyable experience considering it was an unfortunate visit I absolutely give Mayo Clinic Hospital Excellent, Top Notch, Above and Beyond Care I've ever seen... Perfect, What an amazing job each and every one of the employees and staff is say Bless you and thank u from the bottom of our hearts. What a compationate and pleasing experience.. I recommend that for the best ever care, Visit This Hospital. You will be so very glad you did.. I know we did... Thank you MAYO CLINIC HOSPITAL..
 3.0
07.11.2023 22:23
this used to be my hospital of choice but now i’m writing this as I am currently septic while in patient at Chandler Regional with Dignity health after you all discharged me to a psychiatric ward via Dr. Thomas E. Kelly. He refused to deep dive and I got completely worse while in psychiatric care. I didn’t deserve any of the nasty words and finger pointing that night when I was suicidal. I was sick, I was in pain and you, Dr. Kelly left me there and refused to help me. Now i’m sicker than ever and all of this could’ve been avoided had you just listened to me for a moment. I get that doctors are overwhelmed but patients are sick. Do better, I thought this was Mayo Clinic, a prestigious hospital…. i’ll never forget that experience on 09/13/2023. Ever.
 4.5
07.11.2023 22:23
They wanted to Discharge My father after giving Him Ecoli and Now We will miss him.
I thank the ladies for their service, I wish all males were born men.
Enjoy your Student Loans and hold your kids dear. Your money won't save you anymore.
You have no Males to do Heavy Lifting of Patients, Check for Blood Clots.
I hope Your family's will be with You when Your time is Nigh also, I know because of Student loan forgiveness some of us will never have families or even fair housing.
 3.0
07.11.2023 22:23
As of October 21st, 2023 4:58 pm
My mother is in the ICU on the second floor.
Me and my children were not allowed to re-enter the ICU section due to them not having a sitter.
I'm the only one here and the weekday staff were nice enough to provide a ride for us yesterday and we've been treated respectfully since until today...
Today's morning shift/afternoon, however, works.
Had become rude after I had told the doctors my mom's wishes to be AT HOME for her hospice care.
They had tried to push me and my aunt to remove her from the breathing machine.
She was not responding and more like a vegetable state, so they say.

By the time we got there she was alert, moving, and tried to get out of bed.
But due to the machines she couldn't. Move much.
Other than myself and the kids, my aunts and one of my cousins showed up.
Earlier today my aunt had left and now its me and my girls alone.
After my aunt left I feel like they switched their attitude on me.
Honestly, they do not want to care for
My mother no more.
I can not go back to the ICU because I don't have a sitter and my mom is alone now.
We live 3 hours away and they're sending us home!
I feel like their gonna kill my mom, before I even come back.
 3.0
07.11.2023 22:21
Wow! 2,500$ ,.. 900$ a month request for the Payment,, I send 300$, 400$ , 200$,.. Of Course, This is Not 900$ requested but it is what I can give,.. We Moved as a Family & I did everything I was supposed to with the Post Office,, My Mail Was LOST For Weeks,.. Looks Like I Been Sent to Collections even after making a Payment when I did receive the Notices from Mayo,.. During this Process My Anti Seizure Medicine Was Running Out On Me Due To Mayo Clinic Not Adjusting My Order In Time!! Good Medical Attention But Customer Service Is Garbage As Reflected In The Ratings Dropping Daily!! Work With People!!!!!!
 4.0
07.11.2023 22:21
The Dr's & Staff are awesome, but I can't say the same for the billing office.
For the last 2 years they have been treating me for some very serious health issues.
Not once, did I received an itemized bill or EOB, still have not.
Took a call from Mayo billing, set up an AGREED!! payment plan.
Paid on time every month, then out of the blue they turned it into Collections.
Now I'm being told I'm not allowed anymore appointment due to outstanding balance.
Even though they have been paid over $200,000 from my Insurance Co. already.
They should be ashamed of themselves.
$22,000 for 1 Infusion, over $600 for 1 consultation with a Specialist.
 5 
07.11.2023 22:20
The doctors and staff here are top rate, they’re courteous and explain everything well. The parking is plentiful and they’re good about working with insurance companies for coverage.
 5 
07.11.2023 22:20
Been to several hospitals in the valley throughout my life... born and raised in phoenix , mayo clinic has by far been the best experience. The hospital and staff were all very pleasant. It was the shortest wait I've ever had to get my vitals and also the shortest wait I've ever had before being brought to a room and being seen. Overall the 3 day visit I had there was pleasant under the circumstances. Above everything though, there was one doctor who stood out above the rest and that really made a lasting impression. Dr. Evan Morris, speaking with him felt less like a patient doctor conversation, and felt more like I was speaking with a respected friend that was also my doctor. The overall experience at the mayo clinic was good, but it was that doctor that made me say "I'm taking the time out of my day to write this hospital a good review". Go Dr. Evan Morris! You are the best doctor I have ever met.


 

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