Valley ENT Glendale - Arrowhead

 3.8
(623) 566-4718
Phoenix, 18699 N 67th Ave, Suite 300 Glendale, AZ 85308

In the rapidly expanding medical hub of the West Valley, Valley ENT (Glendale/Arrowhead) at 18699 N 67th Ave, Suite 300 serves as a premier destination for specialized head and neck care. Positioned strategically near the Arrowhead Towne Center, this clinic isn't just a satellite office; it is a comprehensive sensory restoration center where academic-level expertise meets the convenience of neighborhood medicine.


Led by a powerhouse team of board-certified otolaryngologists and audiologists, this practice focuses on the delicate mechanics of how you hear, breathe, and communicate.




The Vision: A Full-Spectrum ENT Ecosystem

Valley ENT Glendale operates on the philosophy that ear, nose, and throat issues are rarely isolated—they are interconnected systems that require a holistic, technical approach:




The Sinus & Allergy Pavilion: Utilizing the latest in Balloon Sinuplasty and minimally invasive endoscopic techniques, the clinic helps desert dwellers reclaim their quality of life from chronic sinusitis and Arizona’s intense seasonal allergies.




The Hearing & Balance Lab: This isn't just about hearing aids. The office features advanced diagnostic suites for vestibular (balance) testing and cochlear implant evaluations, treating the "hidden" causes of dizziness and hearing loss.




The Pediatric Outpost: Known for its gentle approach, the Arrowhead team is a favorite for West Valley families, specializing in everything from "tubes and tonsils" to complex pediatric airway management.




The Atmosphere: Clinical Rigor Meets Valley Comfort

Located in a sleek, modern professional suite, the environment at Arrowhead is designed to reduce the "clinical anxiety" often associated with specialized surgery:




The "One-Stop" Efficiency: The clinic is built for the modern patient, featuring on-site CT imaging and allergy testing labs. This "under-one-roof" model means fewer appointments and faster transitions from diagnosis to treatment.




The Consultative Culture: The physicians here—including specialists like Dr. Benjamin J. Tully—are known for their "straight-talk" methodology. They prioritize conservative treatments first, moving to surgical intervention only when it is the most effective path forward.




Strategic Access: Situated just off the Loop 101 at 67th Avenue, the clinic serves as a central hub for residents of Glendale, Peoria, and Sun City, offering elite-tier surgical expertise without the need to drive to downtown Phoenix.






Why It’s Unique

What sets Valley ENT Glendale/Arrowhead apart is its Institutional Strength. As part of one of the largest ENT groups in the United States, this specific office has access to a massive internal network of sub-specialists and the latest FDA-approved technologies. It is the destination for the patient who wants the "Best of Both Worlds": the personalized attention of a private practice with the technological "firepower" of a major medical institution.


Our ENT physicians, providers and specialists in Glendale, Arizona provide comprehensive treatment options for issues involving the ear, nose and throat in both adults and children.


Our medical professionals can also treat problems related to hearing loss, hearing aids, allergies, dizziness, balance, sleep apnea, swallowing, thyroid issues, sinus conditions and head and neck cancer.


At the Valley ENT Glendale location, your physicians, audiologists are Jerald Altman, M.D., Adam M. Cassis, M.D., Brandon Fornwalt, D.O., Ishrat Hakim, M.D. E., Matin Libling, M.D., Amy Shah, M.D., Michael Maxwell, Au.D, CCC-A, Mark Maxwell, Au.D, CCC-A.


It is easy to schedule an appointment by calling our office and we look forward to the opportunity to take care of you and your family.


Valley ENT is the largest otolaryngology-head and neck surgery group in Arizona. We exist to provide a full range of the highest quality ear, nose, throat and allergy care to all of our patients. Our team of 39 board certified otolaryngologists, 2 board certified allergist/immunologists, 21 audiologists and 5 physician assistants provide a broad spectrum of otolaryngologic care to adults and children including the evaluation and treatment of hearing and balance disorders, nasal and sinus conditions, allergies, voice and swallowing problems, obstructive sleep apnea, head and neck cancer (mouth and throat cancer, thyroid cancer, facial and neck skin cancers), pediatric ENT conditions, as well as facial cosmetic, plastic and reconstructive surgery needs.


Valley ENT has 19 clinic locations throughout metro Phoenix, Tucson, and southern Arizona providing access to high quality ENT care in your neighborhood. Our team of award-winning physicians, clinical researchers, educators, audiologists, and support personnel are equipped to handle both routine and complex otolaryngology conditions. Our practice includes physicians board certified in pediatric and adult comprehensive ear, nose, throat and head and neck surgery as well as multiple fellowship-trained subspecialists in complex and advanced ENT disorders. Our surgeons have affiliations with many hospitals in your communities throughout Phoenix and Tucson as well as some of the state's largest tertiary medical centers for our patients who require complex management.


Providers


Adult Care 


Adult ENT Services


Ear


Nose


Throat


Allergies & Asthma


Facial / Cosmetic Surgery


Snoring & Sleep Apnea


Dizziness & Balance


Head & Neck Cancer


Swallowing & Speech


Hearing Loss & Hearing Aids


Sinus Conditions & Nasal Surgery


Thyroid, Parathyroid & Salivary


Pediatric Care 


Pediatric ENT Services


Ear Problems


Nose & Sinus


Tonsils & Adenoids


Allergies


Sleep


TOP important and interesting reviews from patients


I started allergy shots a few months ago & it has been a great experience. I’m at the office 1-2 times weekly, & the staff is always friendly & helpful. Crystal is so wonderful & makes the whole process easy, fast & enjoyable. She’s great at what she does & is always super responsive if I need to make any appointment changes or have questions or concerns. She’s very knowledgeable & incredibly kind. I have seen 3 providers during my time as a patient & overall it has been really positive.
I've been going to this office since Feb and the front office lady is very friendly and greets me every week by name. I've also seen Dr. Hakim and Hoeger and they are very caring and were able to determine what was going on with me. I now get allergy shots twice a week and Crystal is amazing. I was very nervous the first time and she was very friendly, caring, kind and thorough with the process. Now I feel more comfortable going weekly to see her. I have been coming for Allergy Shots for 9 years and there had always been (too much) fluctuation of personnel and inconsistency of service. For the last several months I have enjoyed being taken care of by Crystal. She has a fantastic personality and is focused on ensuring that the patient (me) is looked after. Even once we I was in the midst of a new vial of serum, and forgot my last weekly Appt to get my shots, she called me to ensure that everything was okay. Although I had forgotten the appointment she quickly arranged to get me an appointment the next day so I would not have to start the process over. She is a real asset to you office.

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Reviews about , услуга Valley ENT Glendale - Arrowhead

 3.0
22.02.2026 18:00
Have spent years and money going to valley ent. I always hoped for better service, more pleasant front office staff, and more timely appointments. Didn’t happen. One can only put up with so much for convenience with their multiple locations. Today I called the MA of a doctor I last saw in May early in the morning and left a message while dealing with a severe sinus infection. Of course no call back so had him messaged after hours as he as the on call doc. Didn’t even bother to call me back. Please do yourself a favor and avoid this place. Even a walk in clinic has better service than this.
 5 
22.02.2026 17:59
UPDATE DR SHAH NO LONGER PRACTICING AT VALLEY ENT
Patient since 2014. Dr Shah and her team have been great with my daughters asthma. She has been managing her symptoms through the years. I find having a prepared list of questions is best. Depending on season, appointments can be challenging. Overall Dr Shah listens and follow through with treatments and questions.
 4.0
22.02.2026 17:59
I wish I could rate the doctor and the practice separately.
Dr. Altman performed my septoplasty and turbinate reduction, and I truly cannot say enough good things about him or the surgery itself. Before deciding to move forward, I specifically asked for a quote of my out-of-pocket costs and was told by Dr. Altman’s scheduler that my responsibility would be $750.
The surgery itself was phenomenal. I am now two months post-op, still healing, but feeling significantly better. I have zero complaints about Dr. Altman or the quality of care he provided.
Unfortunately, my experience with the billing side of the practice was very disappointing. At my 10-day follow-up appointment, I was told the visit was included as part of my surgical care. However, about a month later, I received additional bills from Valley ENT for the doctor’s portion of the surgery as well as the follow-up visit.
When I contacted billing, the representative was unable to explain the charges beyond reading what was on the screen. I was then referred to the office manager, Louise, and played phone tag for over a week. When I finally spoke with her, I was told there was a “global period” that allowed the practice to bill my insurance. While I received an apology and reassurance that they would “do better,” I am still responsible for charges that were not clearly communicated upfront, despite asking for detailed cost information before agreeing to surgery.
The medical care was excellent, but the lack of clear, transparent billing communication made an otherwise positive experience unnecessarily stressful.
 3.0
06.12.2023 20:01
They are very good at filling out information on the computer but not very good at treating, paying attention, and looking into solutions for their patients. I was seen by Dr. Altman. He was unable to see the amount of trouble I was having in finding a solution and genuinely help. He ended up telling me he was not interested in the surgery that I require and literally left it at that. He did not give me a referral to someone else. He just said I don't want to do this surgery for you. He was Extremely disingenuous with me.

Just to remind everyone below is the special obligation we entrust our doctors with. The following, REALLY BIG, on the wall in the office would help Dr. Altman and Valley ENT.

Hippocratic OATH -

By all that I hold highest, I promise my patients competence, integrity, candor, personal commitment to their best interest, compassion, and absolute discretion, and confidentiality within the law.

I shall do by my patients as I would be done by; shall obtain consultation whenever I or they desire; shall include them to the extent they wish in all important decisions; and shall minimize suffering whenever a cure cannot be obtained, understanding that a dignified death is an important goal in everyone’s life.

I shall try to establish a friendly relationship with my patients and shall accept each one in a nonjudgmental manner, appreciating the validity and worth of different value systems and according to each person a full measure of human dignity.

I shall charge only for my professional services and shall not profit financially in any other way as a result of the advice and care I render my patients.

I shall provide advice and encouragement for my patients in their efforts to sustain their own health.

I shall work with my profession to improve the quality of medical care and to improve the public health, but I shall not let any lesser public or professional consideration interfere with my primary commitment to provide the best and most appropriate care available to each of my patients.

To the extent that I live by these precepts, I shall be a worthy physician.
 5 
06.12.2023 20:01
Crystal is the best. Very customer focused and very professional. Sometimes I need to change appointments and she is always very helpful finding the best time. She is very knowledgeable about allergies makes sure I sit and wait and always very friendly
 5 
06.12.2023 20:01
Dr Amy Shah & her Medical Assistant are Everything Me & My family needed.. Allergy shots & scheduling those shots are so easy now that her assistant helps us & she is has taken everything annoying out of going to the doctor.. her assistant is so nice & helpful she great !


 

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