Johnston-Willis Hospital

Richmond, 1401 Johnston Willis Dr, Richmond, VA 23235

Since 1909, we have served Central Virginia with a full range of healthcare services along with our sister facility, Chippenham Hospital. In addition to cancer care, we specialize in neurological care at our first-in-Richmond Neuroscience and Gamma Knife Center.

Capabilities 24/7 Level III Neonatal Intensive Care Unit (NICU) Cancer care Emergency care Neurological care Orthopedic care Physical therapy and rehabilitation Surgery Women's care

Accreditations American College of Radiology-accredited Breast Imaging Center of Excellence American College of Surgeons-accredited Breast Program Women’s Choice Award-accredited Best Mammogram Imaging Center

Awards and recognitions DNV Healthcare's first non-academic hospital in Virginia to receive the Comprehensive Stroke Certification for the highest possible level of competence for stroke care The Joint Commission Gold Seal Certificate of Distinction for Brain Tumor care–the first to be recognized in the United States American Heart Association/American Stroke Association’s Get With The Guidelines®-Stroke Silver Plus Performance Achievement Award The Joint Commission’s Gold Seal Certification for Total Hip Replacement and Total Knee Replacement Cancer support

We offer a range of cancer support services to ensure you receive the type of care that is right for you. Our primary objective through our cancer care program is to help you feel fully supported throughout your journey.

High-risk pregnancy care

Our high-risk pregnancy services help ensure a healthy pregnancy and birth experience for both you and your baby. Our maternal-fetal specialists care for women with numerous high-risk pregnancy health conditions.

TOP important and interesting reviews from patients

I had a very good experience at the Johnston-Willis Hospital. The registration went well. The representative who registered me was very friendly, patient and pleasant. She has been working at the hospital for years, so it is nice to see a familiar face.

The technician who performed my test was excellent!! She was kind, thorough, understanding, patient, friendly and knowledgeable. I hope that I get her again, the next time that I get this test performed. I prefer going to the Johnston Willis hospital for medical services, rather than any other hospitals in the area.

This was hands down the best medical experience I have ever had! From the caring, professional staff to the calm and nicely appointed room, the entire experience was excellent in what could have been a really stressful time otherwise. I wish I had written down all the names, but literally every staff member I had contact with was respectful, conscientious, and the epitome of great healing values. Kudos to an amazing team! (Outpatient surgery and 5th floor med surge)

Everyone we encountered, from sign in to document prep, to waiting room assistance, to nurses, technicians and doctors, was exceptionally friendly, knowledgeable, helpful, and appeared to enjoy their responsibility! My questions were answered directly; my husband was given information about the length of time for my procedure and later advised when I was to be discharged. This being my first experience with Johnston-Willis Hospital I was quite nervous but such caring people eased my nervousness and gave me confidence that I was in good hands.

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Reviews about Johnston-Willis Hospital

24.11.2023 16:32
The fastest I've ever been in and out of ER with quality care. Took about one hour to be checked in, have my procedure(a drainage), be bandaged up, given aftercare, and be out the door.

Fantastic hospital!! I plan to use this one again if I have any other emergencies.

Thanks Johnston-Willis you were amazing!
24.11.2023 16:32
You know the ER wait time is not true. Also no parking in the er parking lot. No one has even asked what is wrong. A staff person said everyone has to wait because she is the only staff. Seriously? Don’t come here if you have an actual emergency. My humble opinion.
24.11.2023 16:31
On day one, the surgical team was amazing with their communication to the family keeping us updated every step of the way. Since then, I can hardly ever get anyone to answer at the nurse's station. When they do answer, you have to leave a message for someone to call you back in which they never do. My brother has been moved to different rooms several times in which no one has ever let us know. He's had a couple of other procedures done since his surgery in which no one has ever let us know. It has taken numerous phone calls to even discover that any of these things have happened. When talking to my brother, he is so confused and does not know what to tell us as far as any updates. My point being, the lack of communication from the floor staff is unacceptable. I'm asking the corporate team to please address. As a Director in a healthcare facility, I always make time to make it a priority to keep the RP (family member) updated as to what's going on.
24.11.2023 16:31
My husband was hospitalized there back in August 2023. His sodium was low because of drinking alcohol. They treated him as a second class citizen and focused on his alcoholism.He got sicker months later and has 3rd stage lung cancer, which I don’t see how this hospital could’ve missed. If they’d have truly cared and looked to the broader picture we might have caught this sooner. Be ware they don’t really care about the well being of their patients.
24.11.2023 16:31
In spite of being ill. I love this hospital. The staff, nurses and Dr"s are all caring. Never have I had a bad experience here. It's clean and it's always my go to whenever I have to go to the er. I highly recommend
24.11.2023 16:31
After a terrible experience at Chippenham hospital we had a great experience at Johnston Willis! Everyone we encountered at this hospital was very nice and helpful. Our surgeon Dr. Bettinger was amazing, the nurses were all great as well. My wife had open surgery and the care she received was just great! Can't say enough good things. We recently had spent 6 days at Chippenham after an ER visit and it was the complete opposite. I will try to avoid Chippenham for any future medical events, but wanted to point out how great JW was to us. Thanks
24.11.2023 16:31
Arrived. 9something pm with my son. About a 45 min wait to even get administered. We left 2 something AM. Still wasn’t seen. The prep my child for an I.v that he never even gotten. Tried to tell me they gave him medicine for his fever but we were never even seen to receive any medicine. Nurse staff was super sweet and nice


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