Ally Medical Emergency Room - Central Austin

Austin, 5525 Burnet Rd suite a, Austin, TX 78756

Located in the heart of Brentwood, just south of Koenig/2222 on Burnet, next to Forest Family Dental and Karavel Shoes, this Ally Medical Emergency Room serves all of Central Austin, with easy access for Brentwood, Crestview, Allandale, UT Campus, Rosedale, and North Loop residents.

Each Ally Medical ER is equipped to treat both minor and major medical emergencies for children and adults of all ages in a safe, stress-free setting. Come in or call whenever you need us.

Our goal is to minimize any waiting, but we do have comfortable seating areas for visitors. Our patient rooms are private and restful.

Our medical staff specializes in providing emergency care and trauma care, ranging from broken bones and other injuries to infections, allergy and asthma attacks, and severe stomach pain or chest pain that may indicate a serious condition. We provide on-site testing, including CT scans, x-rays, and ultrasound imaging, as well as lab tests for fast results and accurate diagnoses.

Whenever you or a loved one experiences a critical medical condition, please get emergency care as soon as possible. We are here for you 24/7.

For a list of our services, please click here.

TOP important and interesting reviews from patients

The receptionist was so kind, and I was seen immediately. The Dr. and nurses were great as well. I got my blood drawn, did a cat scan, and received the results within 2 hours. I was also given medicine that seemed to be exactly what I needed because I started feeling better soon after taking it, and continued to progressively get better post visit. I had a great experience and would definitely return to Ally.

Ally ERs are just the best. I visited this location on a Friday morning and the wait time was so quick and everyone was very calm, caring, and patient. I felt really listened to, and the techs, nurses, and doctor really took their time and explained things thoroughly and answered all my questions. Nurse Dana and Dr. Price were an excellent care team, and I'm grateful for this ER!

Last week, my 6y old daughter split her chin open and had to get stitches. The staff here were great and my daughter felt very comfortable. Dr. Chilton did a great job (the stitches are healing very nicely!) and my daughter thought he was nice and funny. Daniela and Kaela were very sweet as well. My daughter didn’t cry once. Thank you all so much!

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Reviews about Ally Medical Emergency Room - Central Austin

13.12.2023 18:57
Amazing experience, I would recommend ally medical over any other medical location. Jeanne at the front desk was very welcoming and warm. Huygen welcomed me back and got my vitals quickly, and Dr. Thomas was very confident, hospitable, and knowledgeable. Special thanks to David and Janette too!
13.12.2023 18:56
I got a scan because I fell, the lady doing the scan yelled at me for asking a question, and the doctor didn't even say bye back, first of all I'm an American, I've lived here in Texas my entire life, second of all you guys shouldn't be rude to anyone from other countries with different nationalities period, get you things together.
13.12.2023 18:56
It was quick and didn't need to wait hours for health care
. The people were nice.
13.12.2023 18:56
The staff was very nice and helpful. There wasn’t a wait time. We got our test results, diagnosis, and medication all very quickly! I will definitely be back and recommend this to my friends and family.
19.11.2023 19:15
You’re insurance will be billed 5600 dollars for a 20 minute visit for back pain, that you were told over the phone they found do imaging for and the type I needed that didnt not perform I now have a large bill of 300. Out of pocket for a urine analysis! 5600 for speaking to the doctor for 10 minutes max with a prescription of steroids!!! Crazy !
19.11.2023 19:14
I've gone to two emergency rooms in Austin and this one is by far my favorite. I would have gone here first, but ambulances don't come here. I found the staff efficient, caring and respectful.

I was in a lot of pain from a bad fall and they were able to give me medication that didn't spike my blood pressure, unlike the first place, and I've had great relief as a result.

I'm much more hopeful I will recover quickly and safely now.
19.11.2023 19:14
Very efficient and very fast. Nicest people I have ever met. Jeanne at the front desk was so helpful and very informative. She was so nice and friendly.
It is nice to have a smiling face when you feel bad or are hurt.
Diana was very nice and was knowledgeable. She told me all she was doing and very careful with my foot.
David was just so sweet and knowledgeable about my foot and the care I needed to know about care for my foot.
Dr Chilton was also great. This team made my visit as quick and easy as I have ever had before.
This place runs like a top. I would recommend coming here.
Thank you to everyone who cared for me and my foot. Ally Medical Care team are the BEST.
19.11.2023 19:14
Went into Ally for a sore throat after no luck with the clinic. Paperwork was fast and Christina/Jeanne answered every question. Was in a room in 5 mins! Dianna, Shannon and Dr. Conroy were great. They were thorough and so kind. My coworkers always recommend Ally!
19.11.2023 19:13
Front desk was friendly and accommodating, BUT the physician was condescending, unfriendly, and did not try to help me with the problem I was having. As an RN, I have worked in a variety healthcare settings, and am fairly knowledgeable about the process. This experience was one of the WORST I have had. I cannot imagine treating my patients the way I was treated during this visit. Our healthcare system has got to change!
19.11.2023 19:12
Great team that helped me! I loved having my whole crew in the room at the same time so I only had to tell my story once! Thank you to Liz Rainey, Ginny, Marylnn and Dr. Chilton. Keep up the good work! So great to have you guys in the neighborhood. And the facility is awesome. Freestanding ER that’s truly focused on the patient.
19.11.2023 19:12
Quick and friendly staff here at Ally Medical on Burnet road. Highly recommend a visit here if you’re in need of professional care. They’ve helped myself and friends and we only have the best to say about them!
19.11.2023 19:12
Wow - what an amazing experience! No wait time - in fact I hadn’t even filled out all the forms (5) when they called me back. Front desk gal Jeanne was very welcoming and kind. Rad tech Adriana and nurse Tami very efficient and thorough. Dr Aldaz was very knowledgeable, answered all my questions and was very prompt. They gave me a folder w my printout rx (also sent to pharmacy electronically) as well as a description of what my diagnosis was and test results on all tests run. Then, upon leaving, I got a goodie bag w sunscreen, chapstick and a pen. So awesome! What an incredible experience. Don’t wish sickness on anyone but if you are ill, check out Ally. Thank you Ally!!


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