Tesla Chicago-Schaumburg

Store (630) 283-4328 Service (630) 283-4328 Roadside Assistance (877) 798-3752
Chicago, 320 West Golf Road Schaumburg, IL 60195

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This service dealership was slammed when we got there, but the routine maintenance we needed was done that day. We travelled a bit to get there, so it was wonderful that they provided us with loaner Tesla. The staff was helpful, knowledgeable, and patient. The facility was immaculate. Say yes to Tes!

Cody was awesome, the entire experience was amazing and I had 0 issues with inspection, and my trade in. All in all it took 19 days from ordering to delivery day. Cody addressed my concerns (I had very minute scratches that were buffed out when I asked about it, no other issues).

The facility itself was nice looking, had some cars in the showroom to take a look at, free wifi and coffee/tea. I don't know about the service center, but hopefully it's like the rest of the experience. I'll be enjoying my model 3 performance and won't be going back to a dealership ever again.

Had a wonderful experience test, driving and subsequently purchasing a Tesla! Melissa was more than helpful and answered any question we had very directly. I would highly recommend this location and Melissa as an agent. We did not feel the same amount of attention from the location. We picked our purchase up from, but were grateful nonetheless to Melissa for the good experiences we did have.



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Reviews about Tesla Chicago-Schaumburg

13.12.2023 17:12
The showroom was nice and clean. The Model Y was great but unfortunately the customer service was non existent. Had a scheduled test drive but when I arrived no one was at the desk up front. Took 20 minutes to get someone to even acknowledge my presence.
13.12.2023 17:11
Drop-off MS for computer screen blacked out. The Tesla Rep Esteban was very helpful and very courteous. I've not seen such level of courtesy in recent times.
13.12.2023 17:11
This experience was a dream compared to my several past car deals. I bought used through the Tesla website, paid for delivery to Illinois and picked it up yesterday. When we got in, the car was charged and had my name on it. I had to sign one physical document (so amazing) and I was on my way, the host guy was a rockstar and was so chill. The advisor Trevor that brought us out to the vehicle and paired my phone to the car was super chill too. The experience was so low pressure and laid back that I almost forgot I was handing over a heap of money. Thank you all for making the transaction so effortless. If you have children you’ll certainly appreciate the swift experience.
13.12.2023 17:11
I never write reviews but Victor P at the service desk needs a raise ASAP! The best customer service I have ever received from this dealership. 5/5 stars for him. Other guys there should really receive advice from him and learn from him honestly. Thanks Victor P for everything!!
13.12.2023 17:11
Every time I've brought in my model s, the experience has been exceptional! The dropoff and pickup prices has gotten even easier, as they do not need a key from you.


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